Product Warranties
Carefully selected from many options, we have chosen to supply our customers with reliable products from trusted manufacturers who stand by their production with the same integrity that we stand by our service. For questions about your product manufacturer warranties, please view the following documentation.
Hunter Douglas
Limited Lifetime Warranty
Hunter Douglas offers a limited lifetime guarantee on all of their shading products. To know whether or not product damage is covered, please view their documentation. In the event your product qualifies for a repair or replacement, please contact us.
Lutron
Limited Warranty
Lutron warrants all new products will be free from malfunction. In specific cases, repairs and replacements are available. Please see their full warranty for details and exclusions.
Alta Window Fashions
Lifetime Limited Warranty
The Alta Window Fashions guarantee covers failures in the fabric, parts, and workmanship beyond usual wear and tear. Please view their pdf for details and exclusions.
Carole Fabrics
Return Policy
Carole Fabrics allows defective custom products and drapery hardware to be returned within 30 days. Please view their full return policy for details.
For assistance with repairs, replacements, or returns, please email us at [email protected], and our customer support will assist in initiating the process for you.
